R1111 Privacy Policy — How safe is your data with us

1 Introduction

R1111 is an internationally licensed online gaming and Sports Betting platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how r1111 collects, uses, stores, and protects your personal information.

By using our website, mobile app, or any of our services, you are considered to have read and accepted this Privacy Policy. Please take a moment to read through the full policy carefully.

R1111 consistently complies with applicable laws in Bangladesh and international data protection standards. Our Privacy Policy is reviewed regularly and updated as needed.

2 What data we collect

R1111 collects two types of information from you — data you provide directly and data collected automatically. Details are outlined below:

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data is against our policy.

3 How information is used

R1111 uses your information for the purposes listed below. Each use has a legitimate and clearly defined reason:

• Account management: For registration, login, password recovery, and profile updates.
• Service delivery: To ensure smooth management of betting, gaming, deposits, and withdrawals.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Customer service: For resolving your complaints, questions, and issues.
• Product development: To further improve the user experience on the platform.
• Relevant communications: To notify you of bonuses, promotions, and important updates (subject to your consent).
• Responsible Gaming: To analyze gaming patterns and provide assistance where needed.

4 Who information is shared with

R1111 takes the protection of your data seriously. However, in certain limited circumstances, sharing some information may be necessary:

• Payment providers: Only the information required to process transactions via bKash, Nagad, or Rocket is shared at the time of payment.
• Legal authorities: Information may be disclosed in response to court orders, requests from investigative authorities, or other legal obligations.
• Technology partners: Shared with cloud service or technology providers used to operate the platform, under strict confidentiality agreements.
• Security specialists: Third-party experts may be granted limited, encrypted access to data during system audits and security assessments.

Outside of the cases listed above, r1111 does not share your personal information with any third party. In each case, only the minimum necessary information is shared.

5 Cookies Policy

R1111's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser or on your device.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring the platform's core functionality.
• Performance cookies: Anonymous statistics are collected to help us understand which parts of the site are used most.
• Functional cookies: To remember your preferred language, region, and interface settings.
• Security cookies: Used for fraud detection and account protection.

6 Security measures

R1111 uses industry-leading technology to protect your data. Our security infrastructure includes:

• TLS 1.3 encryption applied to all data transmissions.
• Data stored on our servers is encrypted with AES-256.
• Two-Factor Authentication (2FA) is available.
• Automated alerts for suspicious logins or transactions.
• Regular vulnerability assessments including Penetration Testing.
• 24/7 physical and digital security monitoring at our data centers.
• Strict data privacy training and access controls for all staff.

In the event of a data breach, we will notify affected members as quickly as possible and take all necessary steps.

7 How long information is retained

R1111 does not retain your data longer than necessary. Retention periods are as follows:

• Account information: For the duration your account is active and up to 5 years after closure as required by law.
• Transaction information: Up to 7 years in compliance with financial regulations.
• Gaming history: For the duration your account is active and 3 years after closure.
• Logs & technical data: Up to 12 months for security review purposes.
• KYC documents: Up to 5 years, in accordance with regulatory guidelines.

Once the retention period expires, information is securely and permanently deleted.

8 Your rights

As an r1111 member, you have the following rights regarding your personal information:

9 Child protection

R1111 strictly prohibits anyone under the age of 18 from registering or using its services. We do not knowingly collect personal information from minors.

• A national ID or passport is verified at registration for age verification purposes.
• Any account found to belong to a minor will be immediately closed and all associated data will be deleted.
• If parents suspect their child is using the platform, please contact our support team immediately.

10 Privacy Policy changes

R1111 reserves the right to update this Privacy Policy when needed. For any changes, we will follow the steps below:

• The updated policy will be published on the website and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

For urgent matters, instant support is available through the platform's live chat.